Avoiding Misconduct of Bots in the Workplace

Posted by Stephanie Ventura on Sep 20, 2017 8:30:00 AM

Artificial Intelligence (AI) is growing increasingly popular and forcing businesses to restructure the way they are run. The implementation of both intelligent assistants and chat platforms are a popular point of entry. Intelligent assistants and bots let employees automate away repetitive tasks, improving communication, and workflow at a company. 

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Topics: AI, Artificial Intelligence, intelligent assistants, Bots

Using Artificial Intelligence to Enhance Your ITIL Adoption

Posted by Stephanie Ventura on Sep 18, 2017 8:30:00 AM

ITIL, which stands for the Information Technology Infrastructure Library, is a series of books meant to provide businesses with a framework to successfully implement information technology into an organization to ensure it provides maximum value. 

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Topics: Artificial Intelligence, intelligent assistants, IT Service Desk, information technology

Five Essential Tasks for Your Company’s First IT Administrator

Posted by Stephanie Ventura on Sep 14, 2017 9:30:00 AM

As an Information Technology administrator, your company depends on you. A failed IT network can impact day-to-day business operations and result in substantial monetary and security losses. An IT administrator with strong standardization and documentation skills is crucial. The ability to automate as much of the IT operation as possible to supplement the growth of the overall company can help you become the backbone of your business. 

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Topics: Artificial Intelligence, intelligent assistants, IT Service Desk, information technology

Why Artificial Intelligence Will Help HR Teams Reach Strategic Goals

Posted by Stephanie Ventura on Sep 11, 2017 9:00:00 AM

As a Human Resources or People Ops team, you’re responsible for enabling employee success. Whether it’s onboarding or professional development, the employee’s lifecycle depends on you. You need the right tools at your disposal so you can support others. 

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Topics: Artificial Intelligence, intelligent assistants, Human Resources, information technology

Dispelling Popular Myths: How Artificial Intelligence Keeps the “Human” in Human Resources

Posted by Stephanie Ventura on Sep 7, 2017 3:40:52 PM

Will my job exist in five years? Is artificial intelligence (AI) going to replace me?  

If you ask yourself these questions when you first hear about emerging technology like an intelligent chatbot assistant, you’re not alone. It’s hard to predict what the next trendy tool will be and what impact, if any, it will have on your day-to-day life.

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Topics: Artificial Intelligence, Human Resources, Bots, information technology

What IT Managers Need to Understand About Artificial Intelligence at Work

Posted by Juliette Kopecky on Sep 5, 2017 9:13:28 AM

One of the biggest mistakes an IT department can make today is to ignore artificial intelligence. With new technology comes digital revolution and it goes without saying how vital it is to stay up-to-date with major, disruptive changes. Similar to the move to mobile and the push toward cloud computing in past years, artificial intelligence is an emerging technology changing the way business is run. AI can be a powerful player in amplifying your business’ success, from automation, to data analysis, to predictive and proactive monitoring.

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Topics: Artificial Intelligence, information technology, it department

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