It’s a common misconception that artificial intelligence (AI) makes businesses less human. Automation sounds cold and robotic, probably the last thing you want your Human Resources department to be considered. However, the goal AI technology is to enhance the people who use it, so you can focus on what really matters: the employee experience.
For too long, Human Resources has been considered just an administrative function, rather than a strategic player that impacts the company significantly. Organizations need HR to support the employee population, yet the department is relegated to distributing forms or answering the same questions day after day. Thankfully, new technology like artificial intelligence (AI) is allowing HR to shed this image. The most progressive teams are utilizing AI to position themselves as innovative thinkers who enable the success of the most important part of a business: the people.