Topics: Product Updates
Now that you've embraced the notion that ChatOps can be applied to Human Resources—as in, HR belongs on Slack as much as software engineers -- the time has come to begin automating some common HR announcements for ChatOps. More bluntly, if Slack, Hipchat, and Flowdock are "email killers," it's time to rebuild those emails no one reads for the chat-based workplace.
ChatOps may be the hottest trend in software DevOps, but your human resources department can leverage many of the core concepts of ChatOps to benefit your entire organization. As we've covered previously, ChatOps is more than just DevOps on Slack. ChatOps is a philosophy that uses the latest messaging platforms (like Slack, HipChat, and Flowdock) to ensure that specific processes are done more effectively and more efficiently.
Even when your organization has a robust and thoughtful training and onboarding program, employees aren't always given some basic tools they need to ramp up quickly. Below, we outline items to add to your new employee onboarding campaign -- as in, a process that occurs over time, not during a one- or two-day crash course -- to make sure every employee gets the help they really need to acclimate quickly.
Today, we’re excited to announce the launch of the Question & Answer Assistant, our second Talla. You can teach Talla the answers to various common questions in your organization, and she can provide the information to your employees directly in Slack. And because she’s trainable, in cases where she doesn’t already have the information an employee needs, she’ll let you know so you can add it for next time.
Topics: Product Updates
A problem facing every business team today is access to the right information. Companies have lots of data, but it’s stored all over, and finding it can be cumbersome. It might be stuck in a SaaS app that you have to log into and dig through. Or, it might be something one of your co-workers just knows, so you have to ask around until you find out. Lots of information is like that, and there’s no record for it.
Topics: Conversational UIs
At Talla, we describe our solutions as intelligent assistants. We chose this term because it is a fairly accurate description of what our software does, but we concede it's not very evocative. Frankly, an intelligent assistant sounds like an overqualified secretary, much like social media sounds like a particularly chatty group of journalists.
Topics: intelligent assistants