Jon Klein

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Conversational Interface: People Don’t (Necessarily) Read What Your Bot Says

Posted by Jon Klein on Nov 17, 2016 10:25:00 AM

Chatbots are all the rage. Or, at least they were a couple of months ago. You don’t need to go back far in time to see the full hype and disillusionment cycle. In April, VentureBeat declared a chatbot gold rush and then a short time later in October that chatbots suck (for now). How did this change in chatbot sentiment build so quickly?

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Topics: About, AI, Artificial Intelligence, intelligent assistants