Press Release: Talla Introduces a Service Desk Powered by Artificial Intelligence

Posted by Brooke Torres on Apr 5, 2017 2:07:36 PM

Cambridge, MA | April 5, 2017

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Topics: Product Updates

Announcing the New Talla ServiceAssistant - An Intelligent Conversational ServiceDesk

Posted by Rob May on Apr 5, 2017 10:45:09 AM

Today we have a big announcement. You’ve probably watched the “bot” industry over the last year with some skepticism. We have too. And we spent the last year building a product with everything we learned about bots that we believe highlights all the strengths of bots and conversational interfaces, without the weaknesses.

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Topics: Product Updates

Announcing Talla for Microsoft Teams

Posted by Rob May on Mar 14, 2017 12:54:05 PM

We're excited to announce the future Talla integration for Microsoft Teams. Talla is an A.I.-driven service assistant for managing HR operations, onboarding, internal FAQs and more, all from within an organization's chat platform. The Talla platform gives businesses the ability to easily manage and prioritize inquiries, automate answering repetitive questions, and keep employees engaged. 

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Topics: Product Updates

6.4 Rules for Staging the Ultimate March Madness Office Pool

Posted by Juliette Kopecky on Mar 14, 2017 12:45:55 PM

March Madness has arrived, and with it your office's annual obsession with the NCAA men's Division I basketball tournament. Don't worry, that's a good thing, as research shows that staging an NCAA office pool is actually good for employee morale.

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Topics: Company Culture

Announcing BracketBot: Manage Your NCAA Tournament Bracket In Slack

Posted by Rob May on Mar 2, 2017 2:39:48 PM

I love basketball and, as a University of Kentucky graduate, March Madness is the best time of the year. In fact, at Backupify (my last company) and Talla, the first two days of the NCAA basketball tournament are official company holidays. (Also, we’re hiring!)

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Topics: Product Updates

5 Polls Your HR Department Should Use to Gauge Employee Morale

Posted by Juliette Kopecky on Jan 30, 2017 4:30:08 PM

Contrary to what films like Glengarry Glen Ross would have you believe cutthroat boiler room-style work environments are ultimately counterproductive. Positive work cultures yield better results, especially over the long-term, so measuring and managing employee morale is worth a notable investment from your human resources department.

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Topics: Future of Work, Human Resources

9 Kinds of HR Communications You Should Adapt for ChatOps

Posted by Brooke Torres on Jan 27, 2017 10:44:11 AM

Now that you've embraced the notion that ChatOps can be applied to Human Resources—as in, HR belongs on Slack as much as software engineers -- the time has come to begin automating some common HR announcements for ChatOps. More bluntly, if Slack, Hipchat, and Flowdock are "email killers," it's time to rebuild those emails no one reads for the chat-based workplace.

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Topics: Future of Work, Human Resources

Bots Aren't the Killer Apps We Hoped For (Yet)

Posted by Juliette Kopecky on Jan 16, 2017 8:19:59 AM

Chatbots are the future, but they almost certainly aren't the present.

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Topics: AI, intelligent assistants

Logits: One Weird Trick to Predict Practically Everything

Posted by Daniel Shank on Jan 11, 2017 5:25:56 PM

The recent boom in machine learning has seen a tremendous rise in the popularity and popularization of complex machine learning methods. Techniques previously relegated to the annals of academic discourse have become common topics of discussion in some tech circles. Terms such as convolutional neural networks, variational autoencoders, and even Deep Q-learning have now become important to many people who previously could hardly be troubled to care about the latest fads in machine learning.

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Topics: machine learning

Remembering SmarterChild

Posted by Matt Carbone on Dec 20, 2016 12:25:53 PM

smarterchild-conversation-screenshot-talla.png

Messaging platforms and chatbots are blowing up. But it’s almost 2017 and you already know that, right? You’re probably ignoring your coworker’s Slack DM right now. Or maybe Alexa creeps you out sometimes but you’re willing to overlook it to conveniently order paper towels.

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Topics: intelligent assistants