Chatbots are all the rage. Or, at least they were a couple of months ago. You don’t need to go back far in time to see the full hype and disillusionment cycle. In April, VentureBeat declared a chatbot gold rush and then a short time later in October that chatbots suck (for now). How did this change in chatbot sentiment build so quickly?
The White House recently requested information on the future of artificial intelligence. Since it's our job to think about these things, as builders of AI-powered assistants for businesses, our Chief Data Scientist and Co-founder, Byron Galbraith, was an awesome person to provide insights on the topics they're asking about. Below are his answers.