A knowledge management system is only as good as the knowledge it contains, and new artificial intelligence tools can help make sure your knowledge base doesn't fall out of date. To explain how, consider the world's most well-known knowledge management system: Wikipedia.
As technology advances, the way we perform tasks and the tools we rely on change. We adapt. Some take a leap of faith and adopt new technology as soon as it’s announced. Most of us wait and see what is viable or successful, and what is simply a fad. But if you wait too long, you’re going to fall behind.
Modern product management is fundamentally a knowledge management exercise, especially for software companies. However, modern knowledge management solutions aren't really designed to help product managers – but artificial intelligence is poised to change that, and bring product-knowledge management into the modern software age.
It’s a common misconception that artificial intelligence (AI) makes businesses less human. Automation sounds cold and robotic, probably the last thing you want your Human Resources department to be considered. However, the goal AI technology is to enhance the people who use it, so you can focus on what really matters: the employee experience.
For too long, Human Resources has been considered just an administrative function, rather than a strategic player that impacts the company significantly. Organizations need HR to support the employee population, yet the department is relegated to distributing forms or answering the same questions day after day. Thankfully, new technology like artificial intelligence (AI) is allowing HR to shed this image. The most progressive teams are utilizing AI to position themselves as innovative thinkers who enable the success of the most important part of a business: the people.
For Human Resources staff and hiring managers alike, onboarding should be a top priority. Studies show that almost 20% of turnover in any organization happens within the first three months of employment. Needless to say, a good onboarding experience translates into employee retention.
Artificial Intelligence (AI) is growing increasingly popular and forcing businesses to restructure the way they are run. The implementation of both intelligent assistants and chat platforms are a popular point of entry. Intelligent assistants and bots let employees automate away repetitive tasks, improving communication, and workflow at a company.
ITIL, which stands for the Information Technology Infrastructure Library, is a series of books meant to provide businesses with a framework to successfully implement information technology into an organization to ensure it provides maximum value.
As an Information Technology administrator, your company depends on you. A failed IT network can impact day-to-day business operations and result in substantial monetary and security losses. An IT administrator with strong standardization and documentation skills is crucial. The ability to automate as much of the IT operation as possible to supplement the growth of the overall company can help you become the backbone of your business.
As a Human Resources or People Ops team, you’re responsible for enabling employee success. Whether it’s onboarding or professional development, the employee’s lifecycle depends on you. You need the right tools at your disposal so you can support others.