Chatbot UX Design Lessons Only 2 Years, 4 Bots, and 2,000 Customers Can Teach You

Posted by Matt McMillan on Jul 14, 2017 8:06:00 AM

Being the lead designer for Talla has been an exercise in navigating uncharted territory. Talla was founded to bring real artificial intelligence to chatbots in conversational systems like Slack. We started in 2015, several months before the Slack app store even existed.We had to learn everything; there was no playbook out there for how to create a product like this.

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Topics: Bots, Conversational UIs, ChatOps

What's the Difference Between Microsoft's Chat Products? Microsoft Teams vs. Skype (and more)

Posted by Juliette Kopecky on May 17, 2017 8:39:00 AM

Sharing information has never been more important than today. In the digital revolution, chat is transforming the way we access information in the workplace and stay ahead of the game in a rapidly evolving market. Much of that evolution includes chat itself. With recent chat products like Microsoft Teams (and Talla!), we’re seeing a new technology emerge in the competitive business arena.

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Topics: microsoft teams, ChatOps, Future of Work, Bots

Applying ChatOps Tools and Tactics to Human Resources

Posted by Brooke Torres on Dec 19, 2016 8:40:00 AM

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ChatOps may be the hottest trend in software DevOps, but your human resources department can leverage many of the core concepts of ChatOps to benefit your entire organization. As we've covered previously, ChatOps is more than just DevOps on Slack. ChatOps is a philosophy that uses the latest messaging platforms (like Slack, HipChat, and Flowdock) to ensure that specific processes are done more effectively and more efficiently.

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Topics: Human Resources, ChatOps, Future of Work

Happy 1st Birthday, Slack App Store

Posted by Brooke Torres on Dec 15, 2016 2:37:51 PM
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Topics: Future of Work, ChatOps, Slack

ChatOps is More Than Just DevOps on Slack

Posted by Juliette Kopecky on Dec 9, 2016 2:07:06 PM

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According to software development thought leaders, ChatOps is the new DevOps because Slack is the new email. If that assessment seems glib, you're onto something—because ChatOps differs from DevOps in more ways than simply using HipChat, Flowdock, or Campfire to notify your coworkers you're pushing code to production.

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Topics: ChatOps, Human Resources, Future of Work

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