ITIL, which stands for the Information Technology Infrastructure Library, is a series of books meant to provide businesses with a framework to successfully implement information technology into an organization to ensure it provides maximum value.
As an Information Technology administrator, your company depends on you. A failed IT network can impact day-to-day business operations and result in substantial monetary and security losses. An IT administrator with strong standardization and documentation skills is crucial. The ability to automate as much of the IT operation as possible to supplement the growth of the overall company can help you become the backbone of your business.
As a Human Resources or People Ops team, you’re responsible for enabling employee success. Whether it’s onboarding or professional development, the employee’s lifecycle depends on you. You need the right tools at your disposal so you can support others.
Will my job exist in five years? Is artificial intelligence (AI) going to replace me?
If you ask yourself these questions when you first hear about emerging technology like an intelligent chatbot assistant, you’re not alone. It’s hard to predict what the next trendy tool will be and what impact, if any, it will have on your day-to-day life.
One of the biggest mistakes an IT department can make today is to ignore artificial intelligence. With new technology comes digital revolution and it goes without saying how vital it is to stay up-to-date with major, disruptive changes. Similar to the move to mobile and the push toward cloud computing in past years, artificial intelligence is an emerging technology changing the way business is run. AI can be a powerful player in amplifying your business’ success, from automation, to data analysis, to predictive and proactive monitoring.