As the COVID-19 virus forces teams to become more distributed, you've surely seen pictures of previously busy streets and transport systems which are now empty.
At Talla, we have written here about the tools we use to stay productive, and we hope you've considered some of them. You're probably encountering a hiring freeze at your place of business while the economy works through these unforeseen circumstances. This is compounded by the fact that, regardless of your company's policies on hiring and spending, some of your competitors are raiding your company for knowledge, support and logistical support. You are at risk of some of your best employees leaving out of incentive or necessity - and as a manager, it falls to you to solve this complex problem. Sitting and waiting for the problem to go away, at this point, is just piling up systemic business risk.
The good news is - Talla can help you solve for that. By using our software, you can hedge against attrition by aggregating knowledge via Talla, and then our AI can help you get the answers you need, without your internal representatives or customers waiting, once the system is properly trained (which takes a few weeks and is assisted by our team of experts). The sooner you start, the more capable your knowledge (internal and external) organization functions, and the less you are at risk of your star performers leaving, and with them - your business efficiency.
The other bit of good news is, if you are currently under a spending freeze or a hiring freeze, we can help work with you in order to get our software up and running. Contact us to find out more, and we can go over some options which will keep your business operating efficiently.
We at Talla understand that this is a challenging business climate, and we want to help - and we can help you if you have a distributed workforce with need to access knowledge, if you have queues of workers or customers trying to access knowledge and if you would like to move away from forwarding people to your FAQ pages and employee manuals (which are typically the most-abandoned pages of any website).
If your organization has more than 100 employees and is currently dealing with the need to "do more with less" due to a hiring or spending freeze - contact us, and we will help you. Talla can help your business immediately.