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Topic: Bots

Don't Let "FOMAI" Fuel Your Artificial Intelligence Strategy
By Alyssa Verzino / November 26, 2018
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14 Lessons Learned From 2 Years of Marketing Enterprise AI Bots and Knowledge Bases For Support Teams
By Rob May / November 6, 2018
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5 Ways AI Can Improve Your Customer Support
By Alyssa Verzino / November 1, 2018
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What 5 Kinds of "Bad Bot" Stories Can Teach Us About Managing AI
By Alyssa Verzino / October 30, 2018
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Avoiding Misconduct of Bots in the Workplace
By Stephanie Ventura / September 20, 2017
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Dispelling Popular Myths: How Artificial Intelligence Keeps the “Human” in Human Resources
By Stephanie Ventura / September 7, 2017
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Chatbot UX Design Lessons Only 2 Years, 4 Bots, and 2,000 Customers Can Teach You
By Matt McMillan / July 14, 2017
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Training your own AI replacement (and keeping your job, too)
By Mike Manson / July 13, 2017
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How Do You Evaluate a Conversational Interface In The Buying Process?
By Rob May / June 7, 2017
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What's the Difference Between Microsoft's Chat Products? Microsoft Teams vs. Skype (and more)
By Juliette Kopecky / May 17, 2017
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