Happy workers are more productive. That's not just an axiom; that's science. As such, many organizations are investing heavily in improving employee engagement and satisfaction -- and even the IT department is pitching in.
Contrary to what films like Glengarry Glen Ross would have you believe cutthroat boiler room-style work environments are ultimately counterproductive. Positive work cultures yield better results, especially over the long-term, so measuring and managing employee morale is worth a notable investment from your human resources department.
Now that you've embraced the notion that ChatOps can be applied to Human Resources—as in, HR belongs on Slack as much as software engineers -- the time has come to begin automating some common HR announcements for ChatOps. More bluntly, if Slack, Hipchat, and Flowdock are "email killers," it's time to rebuild those emails no one reads for the chat-based workplace.
ChatOps may be the hottest trend in software DevOps, but your human resources department can leverage many of the core concepts of ChatOps to benefit your entire organization. As we've covered previously, ChatOps is more than just DevOps on Slack. ChatOps is a philosophy that uses the latest messaging platforms (like Slack, HipChat, and Flowdock) to ensure that specific processes are done more effectively and more efficiently.
Just Google the phrase "employee onboarding checklist" and you'll be bombarded with advice for welcoming a new staff member for your organization. Sources as diverse as the Harvard Business Review to email marketing firm Constant Contact to the Society for Human Resource Management all recommend a pretty standard array of best practices for employee onboarding: have the new-hire fill out critical paperwork, have their workstation ready when they arrive, introduce them to coworkers, and take them to lunch.
According to software development thought leaders, ChatOps is the new DevOps because Slack is the new email. If that assessment seems glib, you're onto something—because ChatOps differs from DevOps in more ways than simply using HipChat, Flowdock, or Campfire to notify your coworkers you're pushing code to production.