Talla Company Blog

You may have heard that artificial intelligence (AI) is transforming the way teams are working nowadays. Human Resources in particular should leverage AI to support their knowledge base to improve the way your team supports the entire organization. AI provides employees with contextually relevant and up to date information around the clock and the benefits business experience today will increase in the future.

It’s a common misconception that artificial intelligence (AI) makes businesses less human. Automation sounds cold and robotic, probably the last thing you want your Human Resources department to be considered. However, the goal AI technology is to enhance the people who use it, so you can focus on what really matters: the employee experience.  

For too long, Human Resources has been considered just an administrative function, rather than a strategic player that impacts the company significantly. Organizations need HR to support the employee population, yet the department is relegated to distributing forms or answering the same questions day after day. Thankfully, new technology like artificial intelligence (AI) is allowing HR to shed this image. The most progressive teams are utilizing AI to position themselves as innovative thinkers who enable the success of the most important part of a business: the people. 

For Human Resources staff and hiring managers alike, onboarding should be a top priority. Studies show that almost 20% of turnover in any organization happens within the first three months of employment. Needless to say, a good onboarding experience translates into employee retention. 

As a Human Resources or People Ops team, you’re responsible for enabling employee success. Whether it’s onboarding or professional development, the employee’s lifecycle depends on you. You need the right tools at your disposal so you can support others. 

Will my job exist in five years? Is artificial intelligence (AI) going to replace me?  

If you ask yourself these questions when you first hear about emerging technology like an intelligent chatbot assistant, you’re not alone. It’s hard to predict what the next trendy tool will be and what impact, if any, it will have on your day-to-day life.

Human Resources (HR) teams are always looking for ways to creatively optimize in order to better serve the employees and add value to the company as a whole. One of the most recent innovations for HR has emerged out of the tech sector, namely, the integration and utilization of artificial intelligence (AI).

Everyone who works in HR has been on the receiving end of a barrage of questions around benefits, holidays, policies and more. Often, they’re the same questions that get asked over and over again. Like each year when benefits opt-in rolls around, explaining the difference between a PPO and an HMO becomes an activity of copy + paste from one email to the next. It’s not why you signed up for the job, but you might view the routine question answering as a necessity - despite it taking away from your more important, strategic, people-focused tasks.

Artificial Intelligence (AI) is having a profound effect on the way we do business today. Technology is changing at a breakneck pace, and AI is sitting right at the tip of the spear, blazing a new and innovative path that is helping employees be more effective than ever.

When I was first brought on to work for Talla back in March of 2017, I was tasked with coordinating our office move from a collaborative startup space to our own, private office in downtown Boston. It was exciting, both because I could help the team create our own work environment, and because I only had five weeks to make it all happen.