Every time a sales representative responds to a prospect with the words "I don't know," your knowledge base has failed. While most knowledge base solutions aren't designed to explicitly support sales teams, there are still steps you can take to optimize your knowledge base content for sales success.
Topics: knowledge management, sales enablement, Sales, knowledge base
No matter your industry or role, you’ve heard a lot about the promise of AI
You’ve probably also seen vendors that have added an AI message on top of their existing solutions — vendors have been hyping its capabilities for years, and it is difficult to parse truth from, well, BS. Sales is no exception, legacy applications have been given a quick AI makeover.
Topics: AI, sales enablement, Sales
Accurate and complete sales documentation is critical to closing deals, but capturing all the data that sales teams need is a complex, time-consuming job that is too-often neglected. Artificial intelligence is ready to step in to ensure that a sales representative never has to jeopardize a sale by saying, "I don't know."
Topics: AI, sales enablement, Sales
Chatbots are being sold as the artificial intelligence cure-all for every business problem under the sun -- except sales. No one seriously believes that A.I. can replace actual humans when it comes to closing the most complex (and profitable) sales deals.
Topics: AI, sales enablement, Sales, Digital Workers
Artificial intelligence is making headlines by helping companies like Google, Facebook, and Tesla sell better products, but A.I. can also help any company -- including yours -- sell products better. And it starts by empowering your sales enablement team.
Topics: AI, Artificial Intelligence, sales enablement
Sales enablement is the term of art for all the data and content available to your sales team to help them close deals - and your knowledge base is holding them back. But, with the addition of some modern artificial intelligence tools, your knowledge base could help, rather than hinder, your sales enablement program.
Topics: AI, Artificial Intelligence, knowledge management, sales enablement, Sales