Why "Bad Content" is a Good AI Opportunity

Posted by Alyssa Verzino on Jul 11, 2019 11:00:00 AM

Talla is an artificial intelligence solution that integrates with your knowledge base to answer questions and offer support in real time.

Since Talla uses your knowledge base content to power its performance, it's safe to assume that bad content in your knowledge base means bad performance from Talla.

The reverse is actually true: Talla's performance and features help turn your knowledge base content from good to bad.

We discuss this paradox in Talla's newest eBook, "Why You Should Adopt AI Before, Not After, Fixing Your Content Problems".

When executives learn that AI requires training data to do its job, and that creating training data takes work, they assume that their company knowledge base must be revamped before Talla can use it. In fact, helping you clean up your "bad content" is the best way for Talla to learn how to distinguish good content from bad.

In "Why You Should Adopt AI Before, Not After, Fixing Your Content Problems", we discuss the process by which solutions like Talla can curate their own training data.

Do you have content scattered across multiple systems where it's hard to organize? Do you have incomplete or out-of-date content that needs to be refreshed? Do you have no idea what types of data and documentation your staff actually uses, and what they actually need? These are the kinds of problems Talla can help you solve while you're deploying it.

If you're ready to learn more about how Talla can turn content problems into content opportunities, download "Why You Should Adopt AI Before, Not After, Fixing Your Content Problems" today.

And if you're ready to start your journey towards an AI optimized content solution, contact Talla today.

Topics: AI, automation